At pk098 we take your privacy seriously. This policy explains exactly what data we collect, why we collect it, how it is used, and what rights you have over your personal information.
The sections below set out this Privacy Policy in full. These cards summarise the most important points in plain English — but they do not replace the complete policy text.
We collect only the information needed to operate your account, verify your identity, process transactions and comply with our legal obligations. We do not collect data we do not need.
Your data is secured using industry-standard encryption both in transit and at rest. Access to personal data is restricted to authorised personnel and third-party processors bound by strict confidentiality obligations.
pk098 does not sell, rent or trade your personal data to third parties for their own marketing purposes. Sharing with partners occurs only where necessary to deliver our services or where required by law.
You have the right to access, correct, restrict or request deletion of your personal data. You may also object to certain types of processing. Contact our support team to exercise any of these rights.
We use cookies and similar technologies to maintain session integrity, analyse Platform usage, and improve user experience. You can manage cookie preferences through your browser settings at any time.
Personal data is held only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal and regulatory retention obligations applicable under the Operator's licence.
pk098 ("we", "us", "our", or the "Operator") operates the online gambling platform accessible at pk098.cam (the "Platform"). This Privacy Policy explains how pk098 collects, uses, stores, discloses and protects personal data relating to individuals who visit or use the Platform ("you", "your", or the "User").
This policy applies to all personal data processed by pk098 in connection with your use of the Platform, whether you are a registered account holder, a visitor browsing the site, or someone who contacts our support team. It covers data collected through the website, live chat, email correspondence and any other channel through which you interact with us.
By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the Platform immediately.
Note for Pakistani Users: pk098 does not hold a licence issued by any Pakistani regulatory authority, including the Pakistan Telecommunication Authority or the State Bank of Pakistan. This Privacy Policy is governed by the data protection obligations applicable under the Operator's licence jurisdiction. Nothing in this policy constitutes legal advice regarding your rights under Pakistani law.
This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, both of which are incorporated by reference and form part of the overall agreement between you and pk098.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
pk098 collects personal data from you directly — when you register, deposit funds, contact support or interact with Platform features — and indirectly through automated technologies as you use the site. The categories of data we collect are set out in the table below:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID (e.g. Pakistani CNIC or passport number) | Registration form; KYC verification upload |
| Contact Data | Email address, mobile number, residential address (including city — e.g. Karachi, Lahore, Islamabad, Rawalpindi) | Registration form; account settings; support correspondence |
| Financial Data | Deposit and withdrawal history, PKR transaction amounts, payment method references (e.g. mobile wallet identifiers associated with Easypaisa or JazzCash) | Transaction processing; payment gateway integrations |
| Gambling Activity Data | Bet history, game sessions, win/loss records, wagering patterns, responsible gambling tool settings | Platform activity logging |
| Technical Data | IP address, device type, operating system, browser type and version, session timestamps, geolocation (country/region level) | Automated collection via cookies and server logs |
| Communications Data | Support ticket content, live chat transcripts, email correspondence, feedback submissions | Direct communication with our support team |
| Marketing Preferences | Opt-in/opt-out status for promotional communications, preferred contact channel | Account settings; consent management |
pk098 does not intentionally collect special category data as defined under applicable data protection law (such as racial or ethnic origin, political opinions, religious beliefs, biometric data for identification purposes, or health data), except where directly relevant to a responsible gambling assessment and where you have provided such information voluntarily. We do not knowingly collect data from individuals under the age of 18.
The Operator processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:
pk098 uses the personal data we collect for the following specific purposes:
To register and maintain your account, verify your identity and age, process deposits and withdrawals in PKR, settle wagers, manage bonus credits, and provide you with access to the full range of Platform features including sports betting markets (covering Pakistan cricket, PSL, ICC tournaments, T20 internationals, football, UFC and other events) and casino products.
To fulfil the Operator's obligations under its gambling licence, including identity verification, age verification, anti-money laundering screening, sanctions screening and responsible gambling monitoring. Regulatory compliance processing is mandatory — we cannot provide services without it.
To detect, investigate and prevent fraudulent activity, money laundering, collusion, bonus abuse, multi-accounting and other prohibited conduct. This includes automated risk scoring, device fingerprinting and behavioural analysis. These measures protect both the Platform and our genuine users.
To monitor gambling patterns that may indicate problem gambling behaviour, apply responsible gambling tools (deposit limits, loss limits, session time limits, cooling-off periods and self-exclusion) where requested or required, and provide appropriate support. We take player welfare seriously for all users across Pakistan and beyond.
To respond to your queries, resolve disputes, process complaints and provide technical assistance through our English-language support channels. Live chat and email support are available 24/7; Urdu language assistance is available on request.
To send you promotional offers, personalised recommendations, bonus notifications and platform updates where you have consented to receive such communications. You may opt out of marketing emails at any time by clicking the unsubscribe link or contacting support. Opting out of marketing does not affect operational communications related to your account.
To analyse aggregate usage data, monitor Platform performance, conduct A/B testing, and improve the overall user experience. This processing is carried out primarily on pseudonymised or aggregated data where possible.
pk098 does not sell your personal data. We share your data only in the circumstances described below, and only to the minimum extent necessary:
All third-party Data Processors are subject to written data processing agreements and are permitted to process your data only for the specified purpose and in accordance with our instructions.
The Platform is operated on an international basis and your personal data may be transferred to, stored in, or processed in countries outside of Pakistan and outside of the Operator's primary licence jurisdiction. Such transfers may occur in connection with the services provided by our third-party Data Processors, game suppliers, payment partners and cloud infrastructure providers.
Where personal data is transferred internationally, the Operator takes appropriate steps to ensure that your data receives an adequate level of protection, including the use of standard contractual clauses, binding corporate rules, or other lawful transfer mechanisms as required under applicable data protection law.
By using the Platform, you acknowledge and consent to the international transfer of your personal data for the purposes described in this Privacy Policy.
pk098 uses cookies, web beacons, pixel tags and similar tracking technologies on the Platform. These technologies enable core Platform functionality, improve user experience and help us understand how the site is used.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens — required for the Platform to function correctly. | No — essential for operation |
| Functional | Remembering your language preference, display settings and responsible gambling tool configurations. | Yes — via browser settings |
| Analytics | Measuring page visits, session duration, navigation paths and feature engagement to improve Platform performance. | Yes — via browser settings |
| Marketing | Tracking your interaction with promotional content and enabling personalised offers where you have consented. | Yes — via consent withdrawal |
You can control and manage cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. For instructions on managing cookies in your specific browser, refer to the browser's help documentation. Your cookie preferences apply to the device and browser you are currently using.
pk098 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including the satisfaction of applicable legal, regulatory, accounting and reporting requirements. The following general retention periods apply:
Where personal data is no longer required, we take reasonable steps to ensure it is securely deleted or anonymised so that it can no longer be attributed to an identified individual.
Subject to applicable data protection law and the Operator's regulatory obligations, you have the following rights in relation to your personal data held by pk098:
Request a copy of the personal data we hold about you and information about how it is being used.
Request correction of inaccurate or incomplete personal data we hold on your account.
Request deletion of your personal data where it is no longer necessary or where consent is withdrawn, subject to our legal retention obligations.
Request that we restrict processing of your data in certain circumstances, such as while the accuracy of data is contested.
Receive a structured, machine-readable copy of data you have provided to us, where processing is based on consent or contract.
Object to processing carried out on the basis of legitimate interests, including profiling and direct marketing.
To exercise any of these rights, please contact our support team at [email protected]. We will respond to verified requests within thirty (30) days. We may need to verify your identity before processing a rights request. Some rights are subject to limitations where the Operator has overriding legal obligations — for example, we cannot delete KYC records during a mandatory retention period.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.
pk098 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, disclosure or alteration. These measures include:
While we take every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. If you suspect that your account has been compromised, please contact our support team immediately.
The Platform is strictly intended for adults aged 18 and over, or the higher minimum age required by the Operator's licence jurisdiction. pk098 does not knowingly collect or process personal data from individuals under the applicable minimum age.
If we become aware that personal data has been collected from an individual below the minimum age, we will take immediate steps to delete that data and close the associated account. All winnings accrued by an underage user will be forfeited in accordance with our Terms & Conditions.
If you believe a minor has registered an account on the Platform, please contact us at [email protected] so that we can investigate and take appropriate action.
The Platform may, from time to time, contain references to third-party game suppliers or payment processing partners. If you navigate away from the Platform to a third-party website or service, that third party's own privacy policy will govern the collection and use of your data. pk098 has no control over, and accepts no responsibility for, the privacy practices of any third-party website.
We encourage you to review the privacy notice of any third-party service before submitting personal data to it.
pk098 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data processing or change the purpose for which existing data is used — we will notify registered users via the email address on record and post a prominent notice on the Platform at least seven (7) days before the changes take effect.
Minor updates, such as clarifications of existing practices or corrections of typographical errors, may be made without advance notice. The date of the most recent revision is displayed at the top of this page. Your continued use of the Platform following any update constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised terms, you should close your account before the changes take effect.
If you have any questions, concerns or complaints regarding this Privacy Policy or the way in which pk098 processes your personal data, please contact us through any of the following channels:
When contacting us regarding a data rights request, please include your registered email address and account username to help us verify your identity and locate your records efficiently.
We are committed to addressing all privacy-related queries fairly and promptly. If you are not satisfied with our response, you may have the right to lodge a complaint with the supervisory authority in the Operator's licence jurisdiction, details of which are available upon request.
Pakistan's English-language betting platform — PKR accounts, live cricket markets, 500+ casino games and 24/7 support. By registering you confirm you have read and accepted this Privacy Policy. Adults 18+ only. Gambling involves financial risk.
18+ only, or the higher minimum required by the operator/licence jurisdiction. Local laws may restrict gambling. Never bet more than you can afford to lose.